Shipping policy

1. Processing time - Most orders are processed and shipped within one business day (not including weekends and holidays) after full payment is received. Once your order has been dispatched, you will be notified.
2. Shipping Rates - At checkout, the shipping charges for your order will be computed and shown. Our standard shipping method has different rates based on the delivery location and the item's dimensions.
3. Tracking your order - After your order has been dispatched, you will be sent a tracking number by email. You can use the carrier's website to monitor your order.
4. Shipping Address Accuracy - When placing your order, please double-check that your shipping address is accurate and complete. Orders shipped to incorrect or incomplete addresses provided by the customer are not our responsibility.
5. Shipping Damage or Loss - We cannot be held responsible for any products that are damaged or lost during shipping. In the event that you receive your order in a damaged condition, it is important to contact the shipment carrier or our support team at once in order to initiate a claim. It is essential to retain all packaging materials and damaged goods before proceeding with a claim.
6. Returns Due to Shipping Issues - Should there be any issues with your order arising from shipping, such as damaged items or lost packages, please get in touch with us immediately. We are committed to working with you to promptly address the problem.
7. Contact Information - If you have questions about our shipping policy please contact us at support@lavitagolf.com.